You’ve just upgraded to iPadOS/iOS 17, but can’t find the new Lock Screen widgets? This seems to be a common issue, and many different apps are affected. Here are some tips you can try:
1. Are you up-to-date?
- Lock Screen widgets require at least iOS 16 and iPadOS 17. They are not available on older Operating Systems.
- Did you update to Things 3.19? Here’s how to check.
2. Did you launch Things?
After updating Things and upgrading the OS, did you launch Things? Maybe even jumped between different lists? The Operating System requires that you open an app at least once after an update before you can add its widgets to the Home Screen or Lock Screen.
3. Did you reboot your device?
We know it’s tedious, but try powering down your iPhone or your iPad and then boot it up again. That usually does the trick.
4. Change the system language
We know it sounds odd, but a few users reported that changing the device’s language made 3rd party widgets finally appear. Try it via Settings → General → Language & Region.
Still no luck?
If you still don’t see Things’ widgets available for the Lock Screen, here are some more steps that might resolve the problem.
A note about your data: The following steps will delete your data from your device, so make sure you’ve updated with Things Cloud before proceeding (Things → Settings → Things Cloud). This ensures you can restore your data afterwards.
- Offload Things, then install it again. Offloading is an OS feature. Find it in Settings → General → iPad/iPhone Storage.
- Delete Things, reboot your device (don’t skip this step!), and then install Things again. You can download your to-dos by going to Things → Settings → Things Cloud and logging into your account.
If none of the steps above have helped to gain access to the Lock Screen widgets – you might have to wait, as frustrating as it sounds. For some users, just using the app for a little while made the widgets appear. Unfortunately, this is nothing we can control from our end as it all depends on the Operating System.