Sync for Things 2 was discontinued on February 29, 2020. This page explains why and includes information on how to continue using Things.
Last Updated: April 3, 2020
You’ve probably arrived on this page because you’re still using Things 2 and you’ve noticed that the app no longer syncs. Sadly, this is because the time came to finally turn off the old sync service. We began communicating this change in October by sending multiple in-app notices and emails; we then began phasing out the service on February 29, 2020.
- Things Cloud support for Things 2 was discontinued on February 29, 2020.
- You can keep using Things 2, but it will no longer sync your changes.
- To continue syncing, you will need to use Things 3.
- On March 31, 2020, accounts which had not been upgraded to Things 3 were flagged for removal from our servers.
In this article:
Why was sync discontinued for Things 2?
Things Cloud was introduced with the launch of Things 2 in 2012, and we continued providing sync for 8 years. However, since we no longer sell that version through the App Store, we have no way to release maintenance updates. This means that a sync bug we discovered on iOS 13 cannot be fixed for anyone running the old version. Soon, we also want to make changes to Things Cloud which are not compatible with the old version of Things. For these reasons, we decided to wind down support for Things 2.
If you want to continue using Things 2, you can – the data will remain on your devices. You just won’t be able to sync changes to your other devices through Things Cloud.
What happened to my data when sync was disabled?
We began phasing out the sync for Things 2 on February 29. Once sync was disabled for your account, nothing happened to the data on your device. Following that, we provided a grace period of 1 month to upgrade to Things 3 and migrate your Things Cloud account.
On March 31, 2020, all accounts which had not been upgraded to Things 3 were flagged for removal from our servers. They will be permanently deleted soon, and all data will be removed from our servers (but not your device!). This is in keeping with GDPR and other privacy guidelines on the handling of digital data.
Please note that you can continue using Things 2 locally on your devices, making changes to your to-dos just like before, but none of those changes will be sent to Things Cloud or delivered to your other devices.
To keep syncing, upgrade to Things 3
You can upgrade to Things 3 today. This will allow you to continue syncing across your devices. Plus – you’ll be able to enjoy all the great new features.
If you’re upgrading from Things 2, Things 3 will require a purchase. Here are the links to the App Store:
Things 3 is sold separately for each device type. There is no way to bundle them into a single purchase.
Things 3 requires:
- macOS 10.13 or later
- iPadOS 12.1 or later
- iOS 12.1 or later
- watchOS 5 or later
Please make sure all your devices can run these operating systems before you purchase Things 3.
Can I get a discount on Things 3 if I own Things 2?
Due to the way the App Store works, there’s no way to offer discounts to existing users – it only allows us to lower the price for everyone. For that reason, we discounted Things 3 for two weeks after we released it on May 18, 2017. We then discounted it a second time from October 15–31, 2019, to help our remaining Things 2 users upgrade at a lower cost. We reached out via in-app notifications and emails to make existing customers aware of the discount. If you missed those events, there’s no way for us to offer you a personal discount. However, if you bought Things 2 on or after March 1, 2017, you’re eligible for a free upgrade: contact us for your free copy. We will need you to provide the invoice Apple emailed to you when you purchased Things.
If you have a Mac and would like to test Things 3, you can install the trial version. Unfortunately, we have no way to offer trials for the mobile apps at this time.
Migrate your data to Things 3
If you’ve decided you would now like to upgrade to Things 3 and migrate your data over to it, it is now unfortunately too late to perform the migration via Things Cloud. You will now either have to manually re-enter all your data, or – if you have access to a Mac running at least macOS 10.11 – you can use this workaround.
What’s so great about Things 3?
If you haven’t tried Things 3 yet, you’re in for a real treat! There are literally dozens of excellent new features and improvements for you to enjoy in addition to a breezy new design.
Here are a few of the improvements you can enjoy after you upgrade to Things 3:
- All-New Design — brand-new and polished to perfection.
- Dark Mode — a beautiful new Dark Mode for working at night.
- Calendar Integration — see your events and to-dos together.
- Headings — break long projects down into smaller parts.
- Checklists — break to-dos down into incremental steps.
- This Evening — set some of your to-dos aside for later in the day.
- Reminders — set a time and Things will remind you.
- Natural Language Input — start typing the date and Things will understand.
- Siri & Reminders — tell Siri what you need to do, or import from Reminders.
- Siri Shortcuts — powerful actions for the Shortcuts app.
- Mail to Things — send emails to Things to convert them into to-dos.
- Type Travel — just start typing the name of a to-do or list to navigate there.
- App-Wide Filtering — find to-dos instantly by searching for a tag.
- Improved Sidebar — nest projects under areas; see their progress at a glance.
- Slim Mode — hide the sidebar to focus on your work.
- Multiple Windows — open multiple lists on your Mac or iPad and drag & drop between them.
- Keyboard Support for iPad — full keyboard accessibility and dozens of powerful shortcuts.
- Things URLs — a powerful URL Scheme for creating to-dos or viewing lists.
Can I export my data?
If you decide against upgrading to Things 3 and want to stop using Things altogether (we’d be very sad to see you go!) it’s possible to export your data from Things 2. Please see this page for more info.
Need help? Contact us!
Once again, we want to thank you for being such a dedicated user of Things over the past years and we want to do what we can to make your transition to Things 3 as easy as possible. If you have any issues or questions, please contact us and we’ll be glad to help you.